When a tree comes down in a storm, or is left hanging, cracked or dangerously leaning, the priority is straightforward: get everyone safely clear, and get it made safe as quickly as possible. Herring Trees & Landscaping provides emergency tree work across Derby, and this guide covers the immediate steps to take and how our emergency response actually works.

First: Get Clear and Stay Clear

Keep well back from the tree, any broken or hanging branches, and anything it's landed on or near, including power lines — treat any downed line as live until an electricity network operator confirms otherwise. Keep children and pets away, and don't attempt to move anything resting against a structure or power line yourself.

Once everyone's safely clear, take photos if you can do so safely — useful for any insurance claim — and call us to explain what's happened. A few quick questions help us understand the scale of the situation and prioritise your callout correctly.

Situations That Count as a Genuine Emergency

A tree fallen onto a building, vehicle, road or boundary fence; a large branch left hanging and at risk of falling (a "hanger"); a tree that's visibly split, cracked or dangerously leaning after high winds; or any tree blocking access to a property or public road all count as genuine emergencies.

If you're not sure whether your situation qualifies, call anyway — we'd always rather assess and advise than have someone leave a potentially dangerous situation unaddressed.

What Happens When We Attend

We assess the situation by phone first to understand priority and safety concerns, then get to site as quickly as we can to make it safe — removing a hanging branch, sectioning a fallen tree, or securing the area until fuller work can follow. Making the site safe is always the immediate priority; full clearance and any longer-term tree work follow once the danger is resolved.

We're fully insured, which matters enormously for work carried out under pressure in difficult conditions, and we can provide documentation to support an insurance claim where a tree has caused damage.

After the Immediate Danger Is Resolved

Once the site is safe, we'll talk through what's needed next — whether that's removing the remainder of a damaged tree, pruning other storm-stressed branches nearby, or grinding a stump left behind. There's no obligation to book further work through an emergency callout.

Booking Emergency Tree Work in Derby With Herring

Every emergency tree work job we carry out in Derby is fully insured and starts with a free, no-obligation quotation, so you know exactly what to expect before any work begins. We're a local, experienced team — not a national call centre passing your job on to a subcontractor — so when you book with Herring Trees & Landscaping, we're the ones who turn up and do the work, from the first site visit through to the final clean-up.

For the full range of tree surgery services we provide across Derby, visit our Tree Surgery Derby page. And if you've also got hedges that need bringing under control, our Hedge Maintenance Derby page covers everything we offer there.

As well as Derby itself, we regularly carry out emergency tree work across Allestree, Mickleover, Chellaston, Spondon and the wider Derbyshire area. If you're not sure whether we cover your particular street or village, just ask — in most cases the answer is yes.

Getting started is simple: call us or fill in the enquiry form below and tell us a little about the tree and what you're hoping to achieve. We can usually give you an idea of cost over the phone, and we're happy to arrange a site visit where a more detailed look is needed. Once you're happy with the quote, we'll agree a date that works for you, carry out the work to the standard set out above, and leave the site fully cleared before we go.

Herring Trees & Landscaping — professional tree surgery

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Why Choose Herring

Fully Insured
Free Quotations
Local, Experienced Team
Waste Cleared as Standard